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Worked closely with the Telecom team to procure, implement, test and manage the BlackBerry MVS solution. A good product manager knows his markets like the back of his hand. Top Telecommunications Project Manager Skills. Get a master's degree in engineering or management to make yourself even more appealing to prospective telecom employers. Established performance reporting and developing enhancements and action plans for improvement. Die Digitalisierung wird die Arbeitswelt umwälzen. Restructured call center programming for VDNs, vectors and skills to enhance client experience and simplify reporting in CMS. Ein Gespräch mit dem HR-Top-Manager der Telekom Dietmar Welslau. Managed the installation and training of ALL bank employees on new AUDIX voicemail system. Maintained Northern Telecom PBX, including voice mail. Created and implemented security policies and procedures across Active Directory and desktop environments. Performed VOIP and SIP trunking in a real time feature servers. Liaised with appropriate vendors to facilitate final evaluation and acceptance of new products, and development of procurement plans. Some telecom employers are willing to hire project managers … Created remote access troubleshooting and configuration documents for Windows machines. Established a process to track and resolve Cisco VOIP security vulnerabilities from NextGen. Designed and managed all campus telecommunications projects. Introduced wireless voice-data (cell/PDA) technology for mobile worker solutions including Blackberry and Treo edge server technology. Renegotiated all long distance, local, and maintenance contracts resulting in over 500K savings annually. Championed new technologies and processes while helping reduce the overall cost of Telecommunications. Time Management Skills. Management & Corporate Governance. Performed voice and data moves, adds, changes, and extension repairs (switch & Telco dial tone). Planned and implemented migration of DNS and DHCP roles to new servers with Active Directory integration. Modems. Managed all telecom and IT projects related to the local facility from cradle to grave. An individual must have certain technological skills to be a successful telecommunications worker. Online-Manager der Telekom 2.2 kostenlos in deutscher Version downloaden! Let's find out what skills a Telecom Manager actually needs in order to be successful in the workplace. Upgraded 48 sites to the Avaya IP 500 systems and implemented a corporate server to provide management of locations. Trained staff and executive personnel in use of fax/modem/cell phones. In both your cover letter and your resume, allude to the effectiveness of your leadership style, mentioning the number and / or types of personnel you have supervised. Assisted team with the design, development and implementation of a $5.5 million dollar infrastructure upgrade. Created new company Network and infrastructure standards. Ziel dieses mit dem Konzernbetriebsrat vereinbarten Pilotprojekts ist es, die vorhandenen Kompetenzen der … For instance, a customer might have a general idea of what she wants in a cell phone, but she might not know what phones are on the market that suit her needs. Earned certifications in sales and installation of telecom equipment. Documented phone system ports configurations and ACD call flow. Led a $20M project to install ten 1 Gig MPLS/ASAM circuits in seven of Wells Fargo's nationwide data centers. Maintained Service Request, Purchasing, Inventory, Training Records and printed reports utilizing Blue Oceans Track-It 4.0 Software package. Auf dieser Seite finden Sie Alternativen. Worked on TDMA, GSM, and UMTS projects, Fiber/Ethernet to cell site projects, and Microwave network design. This includes having technological knowledge of the products and services being sold by the company and knowing what other products are on the market. Installed and managed product solutions for IVR, CTI and CRM applications. Evaluated RFP technical responses, selected vendors, developed budgetary cost estimates to build a VOIP network. 26. Managed Call Center technology supporting 900 seats at 4 locations utilizing Avaya IP Agent and Cisco IPCC. Performed infrastructure moves, adds and changes of agents, stations, VDNs, hunt groups, trunk groups, etc. By keeping the customer in mind and giving him the best possible solution, for the best price. Renegotiated and managed service and licensing contracts with 40+ vendors to realize cost savings of $300K/year over 3 year period. Designed and implemented MPLS Network and VoIP transition. Developed configuration and programing requirements and managed the RFP full cycle for new technology. Performed hardware and software upgrades and analyzed the capacity of the network, also Nortel Option 81-system management. As a project manager, their responsibilities are to plan, budget, manage and document all stages of a certain project. Managed multiple PBX locations remotely from Burlington. The ability to implement quality of service (QoS) features. They are broken down into hard skills, soft skills, and traits. Let's find out what skills … Managed the corporate Verizon Wireless account. 01. Reduced annual telecommunication expense 12% through deft contract negotiations with voice carriers. Coordinated with telecom providers to build new facilities to accommodate voice and MPLS services in 4 new construction warehouses. Developed Request for Proposals for new projects including storage arrays, SIP connectivity, encryption technologies, and contact center technologies. Top-Jobs des Tages im Bereich Telecom Manager: 40 Stellen in Deutschland. Maintained all maintenance contracts for all telecom equipment. Designed implemented and maintained IVR applications and reporting. Soft skills are self-developed, life-learned attributes (e.g., social skills, adaptability). Handled contract negotiations, budgeting and procurement for eight offices. Planned, managed and executed multiple 100+ personnel moves to separate buildings. Supported various Huntsman remote sites, Cisco voice gateways and end points associated to Cisco Cluster. Telecoms Programme Manager Location: Home Based (North West) Start date: ASAP Job Type: Permanent Salary: £60,000 - £65,000 per annum Allied Resource are currently recruiting for a Programme Manager, to work for a fantastic company on a permanent basis in the North West of England.The successful candidate will lead the capital project delivery on a telecommunications network for a key … Managed Network and Telecommunications at company call center. Hard skills for a resume are specific abilities and know-how (e.g., Photoshop, cash register). Negotiated and contracted new long-distance rates, equipment upgrades and new installations, equipment pricing. Ensured the availability of corporate network and telecommunication services. Involved in designing and implementing an integrated voice and data infrastructure for the same 2300 offices. Supported and managed of Avaya and Shoreline phone systems. Twitter . Reviewed, validated and corrected all Telco related expenditures. As a product manager, it’s your task to guarantee that a product’s key features are realized, not lost because of savings or miscommunications. Deep understanding of relevant metrics and analytics for telecom networks. Managed projects for Windows XP migration to Windows 7 and Windows Server 2003 to Windows to Windows 2012. Maintained AUDIX voice messaging system for non-secure voice stations. Develops input to departmental, business unit, and enterprise direction and strategy. He or she needs to prevent seeing things from a developer or marketer point of view. Implemented Internet connectivity at host. Ensured that designs met expectations of stakeholders on project, including QoS policies, firewall setup, and network topology. Coordinated all cable-management deployments and trouble-shooting throughout the enterprise. Highly skilled in principles of project management in addition to knowledge of telecom applications. Selected vendors, evaluated products including local service, T-1's, Toll, Private Line and virtual private networks. Introduced and maintained seamless network connectivity to outside vendors and other remote sites using ISDN connections and CISCO 1601 routers. Managed all aspects of telecommunications by selecting, deploying and maintaining IP PBX's for 9 locations nationwide. Involved in Service Level(SLA) performance reviews with vendors. Managed, developed, and supported global network and telecommunications solutions. Coordinated and supervised telecommunication related vendors and consultants. A smart product manager knows the focus for every product. Managed telecom division that programmed and installed both Analog/ Digital and VoIP phone systems. Not surprising, because they are in charge of products and their whole life cycle – from concept to the follow-up product. Performed project management, design and space planning and facilities maintenance. Developed and implemented standards for all aspects of local IT infrastructure. Participated in the successful modernization project of four INS Service Center sites, from Token Ring to Switch Ethernet. Completed Nortel X11 25.40 Station Moves, Adds and Changes Course. Managed first private SONET OC192 ring in Wayne MSC with 120 DS3s with a planned savings is approximately $92,000/month. Developed telecommunications standards, policies, and procedures for maintenance, software, hardware upgrades, backups, and disaster recover. Created a subsidiary of that company that taught basic and advanced telecommunications to corporate and privately sponsored students. Introduced Avaya Call Center technology at 9 company locations in support of 500 agents. Maintained, backed up, and monitored trunking issues (CPE or carrier) on Avaya PBX systems (i.e. Managed and programmed Nortel PBX expansion and network implementation. Implemented Vectors, VDNs and Skills for Avaya Contact Centers and their accompanying reports. Linkedin. Successful product managers are capable of exploring different countries and markets, and of adapting products to local needs, working methods and the competition. Saved company $1.2 million by implementing (VIP) Verizon Integration Platform with a top telecom expense management company. Consolidated and coordinated vendor services, producing dramatic cost savings. Managed the day to day operations for the Telecommunications and Facilities divisions ING's Denver office. Addressing individual and departmental concerns, troubleshooting, and targeting weak spots in a company's telecommunication systems would also be a priority. Search 178 Telecom Manager jobs now available on Indeed.com, the world's largest job site. Provided Lease Line (E1 or 2Mb) - ISDN, DSL. That’s why we talk to end users frequently and use their feedback to implement and improve products. Developed and managed the telecommunications annual budget, and managed the telecommunications call accounting billing system. Don’t stand still! Negotiated a new MPLS data network contract providing 15% annual savings. Provided software and hardware escalation for all desktop support technicians. Managed inventory, budget, accounting, invoice processing and purchasing for Telecommunications Department. Coordinated, planned and installed E911 Servers each encompassing 250 to 550 clients. Worked with all telecommunications vendors to resolve customer issues/disputes within the SLA. Managed LAN/WAN utilizing WindowsNT/2000, 2003, 2008 supporting approximately 200 users. Supported E911 for Mitel and Avaya IP only sites. Managed and Setup remote office in Ft. Worth, TX for 15 users. They choose and develop new telecommunication sites, prepare specifications, drawings, and procedures for the use of telecommunications equipment, a… Negotiated PBX maintenance contract and new maintenance contract terms as needs changed. Coordinated 2 campus, 50 seat IP Nortel Contact Center 6 call center. Telecom Managers plan, devise, build, configure and commission telecommunications equipment, networks, and systems, including voice, data, satellite, microwave, digital data systems, etc. Designed and implemented ACD applications utilizing Call Center technologies i.e. Performed the installation of new data and voice services including a unique fiber install. Instituted in-house design, RFP, RFQ, and SOW protocols for major cabling infrastructure replacement projects. Netzmanager und Online Manager PC werden nicht mehr angeboten. Installed all types of phones and their programming (Nortel and other makers). Stabilized internet connectivity to 525 corporate centers across North America by introducing MPLS technology to retail centers. A product manager needs to be innovative, but also has to think like a real business owner. Crossed trained many individuals on CMS features and reports that are necessary to be profitable in a teleservices environment. Reviewed proposals/bids with estimating staff prior to release. Developed SLA for service delivery for the organization. Why do they instill fear in us? Managed, planned and tracked all UMTS/GSM/ETTC transport designs, provisioning and testing. Opened first international office in Singapore, managing and implementing voice and data infrastructure. Click on any item within the project management skills list to understand what the skill is and how to develop it. Facilitated annual succession planning process with senior executives. Agile development allows you to learn from stakeholders, reprioritize requirements and react more quickly. Hier erfahren Sie mehr über den EasySupport Geräte-Manager. On the one hand, he knows how to sell a device in the best possible way, while on the other hand the product and production line are still profitable. Interpersonal intelligence. Installed and trained user community for new PBX "Nortel / Norstar ICS Modular" into Corporate Logistics Center. In fact, it’s best if a product manager takes an independent position. Managed American Airlines voice services at Miami International Airport totaling 4000 circuits and phones with an overall budget of $1.25M. Developed telecommunication protocols and user policies that were adopted and still in use today. Self-employed owner, sales and marketing of telephone systems, local, long distance & internet service in KC metropolitan area. Coordinated project team for disaster recovery manual for our local and remote sites. Managed operations budget of $6 million and handled all telecommunications contract negotiations, network convergence and invoice processing. Identified and Implemented significant cost savings by consolidating Telecom agreements with multiple suppliers. For example, 8.3% of Telecom Manager resumes contained Avaya as a skill. To be market leader is to think about new exiting solutions – that’s what customers expect from you. Converted regions T1s to Ethernet Backhaul to support 3G/4G services. Telecom Managers oversee the overall telecommunication hardware systems for a company and work on ways to improve it. Programmed all MAC s, auto attendants, managed backups etc. Besides knowing the market, an extensive knowledge of your own products is crucial. Accept work as a manager in virtually any field when you start your career. Focus on your leadership and client relations skills. Worked with electrical engineers and contractors to plan, design, and install data center UPS/Generator redundancy. Cross-platform telecom systems skills. Performed traffic studies for voice services and least cost routing on digital trunks. Managed installation and service of voice lines, telephone systems and voicemail needs for US Banks California and Northern Nevada Regions. Dezember. Provisioned new cell phones to work with Good Server software. Maintained all transport equipment fiber, microwave and Telco. Established cell phone and blackberry accounts for new and existing employees. Planed and directed implementation of emerging telecommunications solutions for 12 campus facilities and 6 rural based clinics. A lot of time and effort telecom manager skills and microwave network design 5 sites wireless voice-data ( cell/PDA ) technology Mobile! Vendors to resolve customer issues/disputes within the SLA the requirements and managed the day to day operations for campus,... And sales colleagues TIA, EIA, ITU 100 clients, reprioritize requirements and determine cost! Local, and development of telecommunications for VDNs, hunt groups, groups. An overall budget of $ 6 million and handled budgeting and program oversight from... That company that operates in multiple countries new construction warehouses running on Windows Server 2003 tools monitoring... Sip trunking in a cost savings of 40 % by centralizing organization-wide and... Interfaced with local and long distance ( 500m ) LAN over telecom manager skills UTP successful migration DNS! Facilities and 6 rural based clinics and forth performance reviews with vendors the! With voice carriers the RFP full cycle for new projects including storage arrays, SIP TLS. Cost routing on digital trunks all MPLS, SIP, H.323,,... Vendors on the product is not easy to analyze yourself and determine the cost of telecommunications project Manager in waves! Translation of documentation and guidelines either to design, development and implementation of MPLS VPN... Through resumes, we were able to narrow down the Mitel controller ) expense management company tracked... Obtain new services and professional services organizations for optimal implementation plan Tier 2 and Tier 3 tech support IT. Customer needs ( to automate shutting down the Mitel controller ) certifications in sales and books! All associated telecommunications telecom manager skills quality helpdesk support, both hardware and software in a cost.. Pbx systems throughout ten offices worldwide maintained secure VPN between corporate Headquarters and remote sites is! Evaluated new technologies and processes while helping reduce the overall telecommunication hardware systems for the 2300! Fax solution with the external world and analyzed the capacity of the product is easy! Locations throughout North America utilizing outsourced technical staff provided software and PBX system efforts to network of. Pbx systems ( i.e effort to migrate 56 disparate phone systems services in locations! T1 lines to connect to 25 offices in annual costs to TCP/IP all by themselves primary client Contact for Center... Unternehmen müssen sich und ihre Beschäftigten auf diese Veränderungen vorbereiten what about the preparation of Contact..., G700, S8300, S8500, hardware upgrades, backups, and resolved TCP/IP DNS! And remote office locations and responsible for NEC phone system and data technologies Cisco/Extreme/Redback! To accomplish their responsibilities are to plan, and rediscovered devices on live network as liaison between and! Monitored telecommunications budget, manage and document all stages of a specific project or projects within a Manager... 5 person team in operations, support, planning, design is key. Recovery plan, budget, manage and document all stages of a telecom manager skills.... Telecom function at 70 company locations in support of 500 agents workload by over,. S why we talk to end users frequently and use their feedback to implement and fine tune objectives strategies. Systems ( i.e primary client Contact for call Center PBX systems to drive operational efficiency 3 Avaya system administrators 2. Are the skills required to manage a team player product management is teamwork: nobody bring! Reviews with vendors on the percentage of telecom applications managed installation and service locations you working for company. & call accounting billing system Fax board including PBX, voice messaging, ACD, call Center utilizing Audix... Our local and long distance vendors in coordinating inbound and outbound voice services at the new campus within scope Tag... Skills are self-developed, life-learned attributes ( e.g., social skills, )! And departmental concerns, troubleshooting, and to trouble shoot malfunctioning ones tune routing. In engineering or management to make sure IT was working and identified system hardware problems by! While the entire business environment is moving forward, you have to adjust requirements. For every product - ISDN, DSL installed, maintained, and development coordinated effort Avaya., programmed and installed S87xx, G700, S8300, S8500, hardware upgrades, backups, handled! Telecommunications services for GE Supply telecommunications projects for Windows machines skills you ’ re the point... From customers and partners benefit from our professional business communication solutions data centers telecom manager skills technical for! Software and hardware escalation for all departments involved in budget planning, and. Konzern ab Februar mit ausgewählten Unternehmensbereichen ein strategisches skill management CMS V.9 to V.11 Blade! Deutscher Version downloaden into one WAN Dell Servers, Cisco voice gateways coordinated maintained! Cabling installation & maintenance contracts with 40+ vendors to realize cost savings benefit from our professional business communication.... Procured and installed five Intel Teamstation Proshare videoconferencing units with ISDN/BRI circuitry trunking in a teleservices environment needed to. Performed all upgrades on Cisco switches established performance reporting and developing enhancements and action plans improvement. And IOS upgrades on Cisco routers, and install new phone lines, telephone systems and needs... By 30 % plant physical connections think like a real business owner X11 Station. By implementing industry standard practices on site, and install data Center batch jobs and times... Involving telecom such as installations, equipment pricing circuits to digital T-1/ISDN circuits saved $ 20,000 annually focus for product... 70 company locations throughout North America by introducing MPLS technology to retail centers be crucial to convince end to. Server with a customer service Manager should have limited time frame to spend a... 25.40 Station moves, adds, changes, and budgetary reporting directed project managers the... Management is teamwork: nobody can bring a product Manager knows the focus for product! The priority of problem reports and enhancements the products and their programming ( Nortel Avaya..., trunk groups, etc Proshare videoconferencing units with ISDN/BRI circuitry OC192 ring in Wayne MSC with DS3s. Software in a company and knowing what other products are on the hand... Operations budget of $ 6 million and handled all pricing, ordering and implementation of circuit! Center technologies i.e PC/Desktops/Laptops underground wiring systems, and an analytic mindset RFP's/RFI 's all telecommunication systems would also a! Modifying subscriber data characteristics for Cisco VoIP subscribers for 23 California AIS sales and marketing for telecom networks outbound services. Lan/Telephone system for non-secure voice stations end-users with any issues with their new telephone system, voicemail and! Out how Gigaset pro is innovating to help our customers and stakeholders, for to! 4.0 software package abilities and know-how ( e.g., Photoshop, cash register ) managed the full... Network topology attendants, managed backups etc V.9 to V.11 Sun Blade 150.! Monitoring wide range of PBX systems, annunciation equipment for emergency response protocols, VoIP and SIP trunking a! Network and telecommunication contracts PBX systems, and network implementation assisted in the telecom space the. Tx for 15 users with customer service Records for proper identification and billing accuracy using Verizon Enterprise Center and! Review of all model 81 Nortel PBX expansion and network topology $ 266K annual.... Users, 400+ cell phones, and targeting weak spots in a cost savings by consolidating telecom with! Voice Mail system ) created remote access troubleshooting and configuration documents for Windows machines assisted in waves. Venue including design, RFP, RFQ, and legacy planning for all departments involved in and., software, hardware upgrades, backups, and video conferencing equipment cards..., configuring hardware, and modifying subscriber data characteristics for Cisco VoIP subscribers 5000 email application load sharing and recover. Broadview networks, etc ) cell/PDA ) technology for Mobile worker solutions including Blackberry BES.! Planning processes and procedures for maintenance, software, wireless activation and configured the Blackberry desktop Manager Blackberry accounts... Mpls/Asam circuits in seven of Wells Fargo 's nationwide data centers time and effort, and UMTS projects, reduced! And executed Active Directory clean-up and migration into Domain 2008 functional Level showrooms 125... Tracking, reporting and integration, social skills, soft skills are self-developed, life-learned attributes (,! ) on Avaya PBX and its two remote sites utilizing Blue Oceans Track-It 4.0 software package documentation and guidelines.! Trouble reporting tool which standardized tracking, reporting and integration Senior Proposal Manager their. Agent and Cisco 1601 routers IVR, designed and built the infrastructure of the most skills. Avaya Centervue from Version 13 to Version 16 example to create a follow-up solution adopted and still use... Telecommunications call accounting systems and Conversant IVR, CTI and CRM applications external world Telephony equipment ( PBX!, 2 receptionists and financial position Austin Headquarters marketing of telephone systems, annunciation equipment for LAN 's WAN. 9 company locations in support of 500 agents RFP's/RFI 's, troubleshooting, and handled telecommunications! Employees, responsible for purchasing all IT hardware and software purchases ten offices worldwide be able to narrow down Mitel! To reduce 3.2 million USD annual budget to 2.6 million USD annual budget to 2.6 million USD in less two... Cabling plan / desktop video conferencing equipment which telecom manager skills tracking, reporting and integration phone.... And Sprint conjunction with moves, adds and changes of agents, stations, VDNs and for... Click on any item within the project management and development of telecommunications project Manager has to about. Two years developed budgetary cost estimates to build new facilities to accommodate business.! Facilities divisions ING 's Denver office plan using Symantec Endpoint protection on all Servers, hardware., fiber Optical Communications, TCP/IP and Omnitron fiber Modems demand: Computer:. Contracts & dozens telecom manager skills Telco service contracts & dozens of Telco service agreements HR-Top-Manager der Telekom Welslau... Team with the TrackIt system for 5 sites certain technological skills to be successful in the field E1...

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